Returns & Exchanges
At Titan Fitness, we stand behind our gear and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack your equipment in its original box, ensuring all hardware and manuals are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.